Does 5G have better coverage? 5G is faster than 4G LTE, but actual speeds may vary depending on your device and network conditions. On average, 5G can deliver speeds 5x as fast as 4G LTE. Both 4G LTE and 5G coverage depend on how many towers are equipped with the right equipment. Today, T‑Mobile’s 4G LTE coverage reaches 99% of Americans ... We would like to show you a description here but the site won’t allow us.T-Mobile US, Inc., often shortened as T-Mobile, is an American wireless network operator headquartered in Bellevue, Washington, U.S. Its largest shareholder is multinational telecommunications company Deutsche Telekom AG, which, as of April 2023, holds a 51.4% majority stake in the company. T-Mobile US is the third-largest wireless carrier in the United …McAfee Security for T-Mobile is the complete mobile security service that protects your mobile device, privacy, and enhances the possibility of recovery in the event of loss or theft. For Android, BlackBerry and Symbian S60.Mar 15, 2023 ... I like to think the message was intended for me, too, because today, my beloved low-cost wireless carrier, Mint Mobile, packed up its ironic ...Use Cell Tower Locator Websites. Even though cell service providers don’t publish maps of cell tower locations, there are plenty of websites that offer accurate information about the location of cell towers. Most require you to enter a zip code or address and then generate a list of nearby towers based on that information.Tips for managing data. Connect to Wi-Fi when you can. Data used over Wi-Fi doesn't count against your high-speed data plan. Turn off data for apps that you only want to use over Wi-Fi. Most devices have a setting to turn off cellular usage for specific apps. Uninstall any apps or widgets you don't need. Some apps access data even while the ...iPhone 15 lineup deals. Starting today, September 15, new and existing T-Mobile customers can choose from the following offers: Get iPhone 15 Pro on Us (or up to $1000 off any iPhone 15 model) when trading in an eligible product on Go5G Plus or Go5G Next. Get up to $650 off any iPhone 15 model on Magenta MAX, $350 off on Go5G and …News. By Alex Whitelock. last updated 8 August 2023. Updated: our guide to these superb carriers. (Image credit: Future) Mint Mobile vs T-Mobile is …Start enjoying all the amazing perks that are included in your plan. Learn about your benefits. Can't find what you're looking for? Ask our community · Contact ...T-Mobile is one of the only carriers that includes international roaming on its plans. With its premium Magenta MAX plan, you can use up to 5GB of high …Jul 18, 2022 ... tmobile #internet #5g This is the Latest 5G Home Gateway from T-Mobile. it is a whole home or office solution that is based on Tmobile ...Use the app to monitor your car’s health. SyncUP DRIVE lets you find your vehicle’s location, access maintenance information, and more—right on your phone. Qualifying service required. SyncUP Drive works with most cars—check yours. Plugs into a standard port found in all US gasoline-powered cars since 1996.Display: The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.42 inches (iPhone 13 mini, iPhone 12 mini), 5.85 inches (iPhone 11 Pro, iPhone X S, iPhone X), 6.06 inches (iPhone 14, iPhone 13 Pro, iPhone 13, iPhone ...At T-Mobile, we have your back. We pay our employees fairly and reward them mightily—regardless of role, title, or full/part-time status! ALL our employees earn a minimum of $20/hour—while most earn well above that! In addition to base pay, our compensation package includes bonuses, stock grants, tuition assistance, paid time off, parental ...At T-Mobile, we have your back. We pay our employees fairly and reward them mightily—regardless of role, title, or full/part-time status! ALL our employees earn a minimum of $20/hour—while most earn well above that! In addition to base pay, our compensation package includes bonuses, stock grants, tuition assistance, paid time off, parental ...If payment issues arise, T-Mobile does not have access to view or modify your scheduled bank payments. During the process you'll need to provide the following details: T-Mobile account number, which can be located on the Account tab in the T-Mobile app, in your account online, or on your paper bill; Payee name: T-Mobile; Payment address: T-MobileAT&T 5G speeds. AT&T’s C-band 5G continues expanding, although current speeds fall behind both Verizon and T-Mobile with a 71.1Mbps download average over 5G. Benchmarking AT&T’s 5G network, we achieved around 64Mbps download and 27Mbps upload speeds. While on mmWave, AT&T delivered an average of 111Mbps down and a …T-Mobile Go5G Plus. Unlimited. $95. $1,140. T-Mobile vs Cricket Wireless comparison. Keep your T-Mobile phone, number & coverage: Save $240 per year. Carrier. Network Coverage. 4G/5G Data.T-Mobile ’s Personal CellSpot has our unique patent-pending software that gives every customer the freedom and power to decide where they want coverage. It’s like a T-Mobile tower in your home. Customers with capable handsets will find that their VoLTE calls can move seamlessly between our LTE network and any available Wi-Fi network. Plus, at home, the Personal …Now that T-Mobile and Sprint have joined forces, we're delivering on our promise to use 5G for good.. 5G: Capable device required; coverage not available in some areas.While 5G access won't require a certain plan or feature, some uses/services might. 5G uplink not yet available. See Coverage details, Terms and Conditions, and Open Internet information for network …Apple. 5.0. (1) Watch Ultra 2. IF YOU CANCEL WIRELESS SERVICE, REMAINING BALANCE ON DEVICE BECOMES DUE. For well qualified buyers. 0% APR. Qualifying service req'd. Shop for the newest Apple smart watches …T-Mobile. 4 out of 5 overall. Best nationwide 5G. Free Netflix on select plans. Shop T-Mobile plans. By Angelo Ilumba. Last updated 23 January 2024. …For an example, let’s say you have $800 off your device with trade-in, your trade-in value is $400, and you have a 24-month payment plan. We apply the trade-in value immediately ($800-$400), leaving an additional $400 of promotional credits. Split the promotion credits across the number of payments ($400 ÷ 24), and it’s $16.66 per month.For a limited time, get $200 back via Virtual Prepaid Mastercard ® when you switch to T-Mobile Home Internet online or via chat. Allow 10 weeks. T-Mobile customers who add 5G home internet can pay as little as $40/month with AutoPay and a Go5G Next, Go5G Plus, or Magenta® MAX voice line. Enter your address to see if you qualify.This is a high-level view of mobile devices and usage worldwide, and the dynamics that shape them. Click to skip ahead to each section: mobile scale, tablets, ecosystem, mobile soc...What do I do if the 3rd delivery attempt fails and the device I ordered gets returned to T-Mobile? Please call T-Mobile Customer Care at 1-800-937-8997 and a we will help to re-process and re-ship your order. You will receive a refund to your original payment card for any amount T-Mobile charged for that order.Enroll in device protection. If you didn’t add device protection at the point of sale, you may still register for it up to 30 days after the purchase, activation, lease or finance by visiting a T-Mobile store.; A visual mechanical inspection is completed in-store to ensure eligibility and that the device is free of physical or mechanical damage.For the T-Mobile app: From the T-Mobile app home screen (learn how to install the app).Select the Account tab.; Select the line you need to update. Choose either Report lost or stolen or Suspend a line temporarily, depending on the type of suspension you need.; Follow the on-screen steps to suspend or restore your line.T-Mobile is one of the fastest-growing carriers in the United States thanks to aggressive pricing, marketing, and a penchant for doing the …Frequently Asked Questions. Answers to popular questions about T-Mobile home internet speed, costs, setting up and ways to get help. If you need more info, here are ways to reach us. Sales 1-844-839-5057. Support 1-844-275-9310. Online Support.Does Binge On work with T-Mobile for Business plans? Yes, Binge On is a benefit included in all T-Mobile rate plans with limited high-speed data buckets, including T-Mobile for Business plans. If you have 3GB data plan or higher you will be able to stream video through YouTube, Netflix, Hulu, HBO, Sling, ESPN and more without it counting ...Steam Families is launching in Beta. You, and any family members you invite will also need to join the beta. While Steam is running, click on Steam upper left, then …Use the app to monitor your car’s health. SyncUP DRIVE lets you find your vehicle’s location, access maintenance information, and more—right on your phone. Qualifying service required. SyncUP Drive works with most cars—check yours. Plugs into a standard port found in all US gasoline-powered cars since 1996.Non-T-Mobile Customers Disputing Fraud Use these steps if you are not a T-Mobile customer and you have been contacted by a collection agency regarding an outstanding debt with T-Mobile that you are disputing as Identity Theft. An investigation will be completed within 30 business days (10 business days for CA residents) of receiving all ...Are you looking for the latest deals on T-Mobile products and services? Do you want to find a T-Mobile shop near you? Look no further. This article will provide you with all the in...Canada & Mexico included gives you unlimited calling and texting between the US, Mexico, and Canada. Most plans offer a 5GB, 10GB or 15GB data allotment (or the max of your plan’s data allotment, whichever comes first) that includes both phone and tethering data usage. T-Mobile customers never pay data overages – even if you manage to use ...News. By Alex Whitelock. last updated 8 August 2023. Updated: our guide to these superb carriers. (Image credit: Future) Mint Mobile vs T-Mobile is …Non-T-Mobile Customers Disputing Fraud Use these steps if you are not a T-Mobile customer and you have been contacted by a collection agency regarding an outstanding debt with T-Mobile that you are disputing as Identity Theft. An investigation will be completed within 30 business days (10 business days for CA residents) of receiving all ...Troubleshooting. If setup didn't work, try the following steps: Unplug your T-Mobile gateway, router, and point, then plug them back in. Make sure your points are all plugged in and connected to the same Wi-Fi network. Make sure you meet all the requirements to get started. Factory reset your router or point. Contact Google Nest support.How do I block a scam call? I'm a T-Mobile prepaid customer.T-Mobile ’s approach to device unlocking. Once a device becomes eligible for unlocking (eligibility criteria are described below), T-Mobile will automatically and remotely unlock the device within two business days if device supports remote unlock. You can check your device’s unlock status in your my T-Mobile account.Use the app to monitor your car’s health. SyncUP DRIVE lets you find your vehicle’s location, access maintenance information, and more—right on your phone. Qualifying service required. SyncUP Drive works with most cars—check yours. Plugs into a standard port found in all US gasoline-powered cars since 1996.Yes. T-Mobile works in Europe. Although the network doesn’t have direct coverage in any European country, the network partners with local providers to provide T-Mobile service to subscribers in the country. To take advantage of this, you have to opt for the T-Mobile International roaming or the T-Mobile International Pass.English Español. Use T-Mobile's 4G LTE & 5G Coverage Map to check availability in your service area. Do more on your device with America’s largest & fastest 5G …T-Mobile has different types of Prepaid plans to fit your needs. Learn how to manage your plan and get the most our of your services. ... and it doesn't count against your data (except streaming Napster does deduct from high-speed data). Visual Voicem ail: View all your voicemail messages as a list without having to dial into voicemail. For available features, …Starting March 26th, T-Mobile customers can claim their free year of MLB.TV subscription (valued at $149.99). T-Mobile also introduced a Secret …Having your pet groomed is an important part of keeping them healthy and happy. But with so many options available, it can be hard to know which mobile groomer is the right one for...While Call of Duty: Warzone Mobile does share new unified Call of Duty technology which enables cross-progression, as well as a broad variety of gameplay features, …If you’re short on time, here’s a quick answer to your question: Yes, T-Mobile offers excellent coverage throughout the Hawaiian islands. In this comprehensive guide, we’ll provide an in-depth look at T-Mobile’s network coverage and performance in Hawaii. We’ll examine T-Mobile’s service on the most populated islands like Oahu and Maui.T-Mobile ’s Personal CellSpot has our unique patent-pending software that gives every customer the freedom and power to decide where they want coverage. It’s like a T-Mobile tower in your home. Customers with capable handsets will find that their VoLTE calls can move seamlessly between our LTE network and any available Wi-Fi network. Plus, at home, the Personal …iPhone 15 lineup deals. Starting today, September 15, new and existing T-Mobile customers can choose from the following offers: Get iPhone 15 Pro on Us (or up to $1000 off any iPhone 15 model) when trading in an eligible product on Go5G Plus or Go5G Next. Get up to $650 off any iPhone 15 model on Magenta MAX, $350 off on Go5G and …Canada & Mexico included gives you unlimited calling and texting between the US, Mexico, and Canada. Most plans offer a 5GB, 10GB or 15GB data allotment (or the max of your plan’s data allotment, whichever comes first) that includes both phone and tethering data usage. T-Mobile customers never pay data overages – even if you manage to use ...At T-Mobile, support is available, when you need it, how you need it: through our website, our app, via call, chat, or visit to your local store.Our customer support team, including your Team of Experts, is ready to assist with all levels of your support needs. Customer Care representatives are available daily from 4 a.m. to Midnight PT, with your Team of Experts being available …The iPhone 13 Pro unleashes the power of T-Mobile’s 5G network, tapping into Extended Range 5G for broad coverage and Ultra Capacity 5G for super-fast speeds in more places. The Ultra Capacity 5G status icon bar shows when your data plan includes 5G, so you'll be able to see when you're located in an area with 5G coverage. ...The 74% of American households currently paying an average of $107.30 per month for cable or satellite home TV service who are tired of the hidden fees, bill creep and lousy customer service. Bellevue, Washington — April 10, 2019 — T-Mobile (NASDAQ: TMUS) today introduced TVision™ Home, a rebranded and upgraded version of Layer3 …Go to the Switch to T-Mobile site and scroll down to the Keep and Switch offer. Enter your phone number, select GET STARTED, and sign in using your T-Mobile ID. You may be prompted to complete special verification steps, so check out Two-step verification security for details if so. T-Mobile For Business, you should sign-in to their T-Mobile ID ...Now that T-Mobile and Sprint have joined forces, we're delivering on our promise to use 5G for good.. 5G: Capable device required; coverage not available in some areas.While 5G access won't require a certain plan or feature, some uses/services might. 5G uplink not yet available. See Coverage details, Terms and Conditions, and Open Internet information …A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical SIM. Just download your eSIM over ...T-Mobile and Verizon are still aggressively building their 5G networks, so we're much nearer the story's beginning than the middle or end, especially regarding 5G fixed wireless internet overall. ...By Lauren Hannula. Last updated 27 February 2024. T-Mobile's 4G LTE and 5G coverage map, including service through its partner networks, spans …T-Mobile says it plans to work on its mid- and high-band deployments in earnest in 2021. Below is everything you need to know about T-Mobile’s 5G …T-Mobile blocks calls to 700, +800 (international toll free), 900, and 976 numbers. T-Mobile may also block calls to certain countries to help prevent potential fraud. This information relates to customers using T-Mobile's network. T-Mobile cannot guarantee features will function while roaming on another partner's network.When T-Mobile executives saw the concept, says Braff, “They didn’t have one note. They didn’t tweak a thing.” The ad even gets a boost at the end when Beals turns up. Faison has known her ...Now that T-Mobile and Sprint have joined forces, we're delivering on our promise to use 5G for good.. 5G: Capable device required; coverage not available in some areas.While 5G access won't require a certain plan or feature, some uses/services might. 5G uplink not yet available. See Coverage details, Terms and Conditions, and Open Internet information for network …Set up without switching. Insert the SIM card if the device came with one, turn it on, and follow the on-screen steps to complete the initial setup. To get step-by-step instructions, choose your device and select Update & Backup > Out of box setup.Claim based on iPhone 12 and iPhone 12 Pro Ceramic Shield front compared with previous-generation iPhone. The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.42 inches (iPhone 12 mini), 5.85 inches (iPhone 11 Pro ...Full price: $429.99. IF YOU CANCEL WIRELESS SERVICE, REMAINING BALANCE ON DEVICE BECOMES DUE. For well qualified buyers. 0% APR. Qualifying service req'd. Credit approval, deposit, qualifying service, and, in stores & on customer service calls, $35 assisted support, upgrade support or device connection charge due at sale.AT&T, T‑Mobile, and Verizon are the national wireless carriers for iPhone in the United States, and they all offer 5G service. iPhone SE, iPhone 13, iPhone 14, iPhone 15, and iPhone 15 Pro are 5G capable.A balanced business mobile plan for heavy data use that won’t break the bank. $32/line. Pricing for 5 lines with AutoPay & 3rd line free ($160/mo). Taxes and fees included. 100 GB premium data. Unlimited hotspot w/ 50 GB high-speed data. Scam Shield. 4 …Frequently Asked Questions. Answers to popular questions about T-Mobile home internet speed, costs, setting up and ways to get help. If you need more info, here are ways to reach us. Sales 1-844-839-5057. Support 1-844-275-9310. Online Support.An eSIM is a digital version of the physical SIM card—identifying your device virtually to provide network connection. It’s programmable remotely via software and is …We would like to show you a description here but the site won’t allow us.At T-Mobile, support is available, when you need it, how you need it: through our website, our app, via call, chat, or visit to your local store.Our customer support team, including your Team of Experts, is ready to assist with all levels of your support needs. Customer Care representatives are available daily from 4 a.m. to Midnight PT, with your Team of Experts being available …The 74% of American households currently paying an average of $107.30 per month for cable or satellite home TV service who are tired of the hidden fees, bill creep and lousy customer service. Bellevue, Washington — April 10, 2019 — T-Mobile (NASDAQ: TMUS) today introduced TVision™ Home, a rebranded and upgraded version of Layer3 …The iPhone 13 Pro unleashes the power of T-Mobile’s 5G network, tapping into Extended Range 5G for broad coverage and Ultra Capacity 5G for super-fast speeds in more places. The Ultra Capacity 5G status icon bar shows when your data plan includes 5G, so you'll be able to see when you're located in an area with 5G coverage. ...Account · Pay your T-Mobile bill · Manage your T-Mobile ID · Set up My T-Mobile permissions · How Tos · Search for help and more · Can'...T-Mobile USA first launched in July 1998 but arguably didn’t come into its own until 2013 with the launch of its Uncarrier movement. During this time, T-Mobile introduced many changes to the ...In the fast-paced world of mobile gaming, finding the best free games can be a challenging task. With thousands of options available on app stores, it’s easy to get overwhelmed. Bu...Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!T-Mobile USA first launched in July 1998 but arguably didn’t come into its own until 2013 with the launch of its Uncarrier movement. During this time, T-Mobile introduced many changes to the ...T-Mobile ’s Personal CellSpot has our unique patent-pending software that gives every customer the freedom and power to decide where they want coverage. It’s like a T-Mobile tower in your home. Customers with capable handsets will find that their VoLTE calls can move seamlessly between our LTE network and any available Wi-Fi network. Plus, at home, the Personal …Mobile banking makes conducting transactions convenient even while on the go. As long as you have a smartphone, it’s possible to access mobile banking services anywhere in the worl...English Español. Use T-Mobile's 4G LTE & 5G Coverage Map to check availability in your service area. Do more on your device with America’s largest & fastest 5G …|. Updated: December 6, 2023. Jump to coverage map ⬇️. How good is T-Mobile's coverage? In this article, we will cover: T-Mobile coverage stats. T-Mobile …T-Mobile ’s smartwatch data plans offer flexibility—they can easily be upgraded or downgraded to fit your needs. With us, you’re free to use your existing device, or pick from our extensive selection of state-of-the-art smartwatches, ensuring the perfect fit for your lifestyle. Key features and benefits include consistent, high-speed data ...Welcome to Internet Freedom. Switch to T-Mobile Home Internet for just $50/month w/ AutoPay discount using eligible payment method, and we'll pay up to $500 in early termination fees. Plus, with our Price Lock Guarantee we won't raise your price for Internet. And you can test our reliable 5G internet for 15 days to see if it works for you.It doesn’t matter whether you’re an existing T-Mobile or Netflix customer or not — either way, you can get in on the deal. Signing up couldn’t be easier, so follow this guide and you’ll ...Full price: $429.99. IF YOU CANCEL WIRELESS SERVICE, REMAINING BALANCE ON DEVICE BECOMES DUE. For well qualified buyers. 0% APR. Qualifying service req'd. Credit approval, deposit, qualifying service, and, in stores & on customer service calls, $35 assisted support, upgrade support or device connection charge due at sale.
In 2017, T-Mobile opened more than 1,000 new stores! Fun Facts About T-Mobile. T-Mobile was founded in 1999; The iPhone 5 was the first iPhone available on T-Mobile’s network. T-Mobile was the first wireless carrier to launch an Android-powered mobile device. T-Mobile is currently the jersey sponsor of Bayern Munich, Germany’s best …. Singles for seniors
T-Mobiles Go5G Plus plan has no data cap, which obviously beats out Verizon's 50 GB data cap. You can go nuts with data on T-Mobile. Travelers: Pick T-Mobile. Both carriers give you unlimited text and data in most countries, but with T-Mobile, you'll also get free in-flight texting and Wi-Fi. Country dwellers: Pick Verizon. Verizon does a …Activate T-Mobile Service. Select the Network icon and choose the option to Connect with a data plan. Get steps for Windows 11 or 10. Select the T-Mobile icon, then choose Get Connected. Choose your rate plan and select Continue. Sign into your T-Mobile account or create a new one. Make sure your primary place of use address is correct and ...T-Mobile utilizes a wireless 5G Gateway to deliver 5G Home Internet to your home. T-Mobile 's 5G Gateway Device works in tandem with Wi-Fi 6, which is the next generation of Wi-Fi technology. Once you sign up for a plan, the 5G Gateway is delivered to your home. No complicated installation. Just a plug.The 74% of American households currently paying an average of $107.30 per month for cable or satellite home TV service who are tired of the hidden fees, bill creep and lousy customer service. Bellevue, Washington — April 10, 2019 — T-Mobile (NASDAQ: TMUS) today introduced TVision™ Home, a rebranded and upgraded version of Layer3 …At T-Mobile, support is available, when you need it, how you need it: through our website, our app, via call, chat, or visit to your local store.Our customer support team, including your Team of Experts, is ready to assist with all levels of your support needs. Customer Care representatives are available daily from 4 a.m. to Midnight PT, with your Team of Experts being available …T-Mobile coverage map. Click to Activate Interactive Map. T-Mobile's 4G LTE network covers a respectable 62% of the United States —its next competitor, AT&T, is only 6% ahead in nationwide coverage. It especially shines in urban cities and areas with medium to large populations. Because of this, T-Mobile claims it covers 99% of …Troubleshooting. If setup didn't work, try the following steps: Unplug your T-Mobile gateway, router, and point, then plug them back in. Make sure your points are all plugged in and connected to the same Wi-Fi network. Make sure you meet all the requirements to get started. Factory reset your router or point. Contact Google Nest support.See our ethics statement. T-Mobile will continue to offer free MLB.TV subscriptions to customers through 2028. In a post on its site, the carrier announced that it has extended its partnership ...An eSIM is a digital version of the physical SIM card—identifying your device virtually to provide network connection. It’s programmable remotely via software and is …Buy the all-new iPhone 14 and unleash the power of T-Mobile's 5G network, tapping into Extended Range 5G for broad coverage and Ultra Capacity 5G for super-fast speeds in more places. All data plans include access to 5G with T-Mobile. Explore iPhone 14 specs, reviews, and find the available colors and storage sizes for sale today.First responders get more. with T-Mobile. First Responders get 40% off family lines with our Go5G unlimited plan—our best discount with 5G access included. (40% off additional price for lines 2 to 6 w/AutoPay discount using eligible payment method). Present verification for account holder at activation, maintain first responder line, & re ...An eSIM is a digital version of the physical SIM card—identifying your device virtually to provide network connection. It’s programmable remotely via software and is …Manage your plan. Manage your account online to make payments, change your services, and general account management options. Go to www.prepaid.t-mobile.com. Select My T-Mobile. Select Log in or Sign up. Check out the T-Mobile ID page for more information. Select Line details in the MyT-Mobile option in the menu on your account homepage.Now that T-Mobile and Sprint have joined forces, we're delivering on our promise to use 5G for good.. 5G: Capable device required; coverage not available in some areas.While 5G access won't require a certain plan or feature, some uses/services might. 5G uplink not yet available. See Coverage details, Terms and Conditions, and Open Internet information for network …Pros and Cons of T-Mobile’s International Data Plans. As you can see, T-Mobile offers pretty compelling mobile data plans. Before you make a purchasing decision, it’s important to take a look at the pros and cons of T-Mobile’s international plans in 1 place. So without further ado, here they are: Pros of T-Mobile’s International Data Plans:Customers may file a claim online at mytmoclaim.com, through the Protection<360>® app by Assurant®, or by calling 1-866-866-6285.. For loss/ theft claims, you may need to call T-Mobile to suspend service. You may be required to disable the Find My/ Find My iPhone feature prior to making a claim and before sending back a claimed device..